Case Study: Teachers Mutual Bank

Sitecore at the Click of a Button

Project Snapshot

Teachers Mutual Bank Limited is one of the largest mutual banks in Australia with over 200,000 members and assets in excess of $7 billion.

The bank consists of three divisions, each with its own distinctive brand: Teachers Mutual Bank, UniBank, and Firefighters Mutual Bank.

With a diverse customer base and various digital channels of engagement, a polished and feature-rich digital platform was needed. Sitecore 9 was the natural choice as the platform for building out this customer-centric, omni-channel digital presence.

Teachers Mutual Bank Limited engaged Switch to upgrade its existing Sitecore 7.2 XP to Sitecore 9 XP, and migrate the entire solution to Azure PaaS to ensure it continues to enjoy Sitecore’s benefits along with a low-friction, scalable infrastructure.

  • Upgrade to Sitecore Experience Platform (9.0.1)
  • Sitecore multi-site (five sites)
  • Migration to PaaS in Microsoft Azure
  • One-click automated deployment (all infrastructure and application components)
  • Future enablement and optimisation (including personalisation support).
Teachers Mutual Bank Website Responsive Showcase
Challenge

Enable personalised content on a state-of the-art platform with rapid time to market

The innovative nature of Sitecore means new features are always coming thick and fast. To ensure Teachers Mutual Bank Limited continues to maximise its return on investment in Sitecore, it engaged Switch to manage the upgrade of its core platform, enable contextualisation features, and migrate the entire solution to a one-click deployment infrastructure hosted in Azure.

By upgrading to the latest Sitecore version, Teachers Mutual Bank Limited will be able to deliver a personalised content experience across a range of digital channels.

Teachers Mutual Bank Responsive Website on Sitecore Firefighters Mutual Bank, Teachers Mutual Bank and Unibank Websites on Sitecore
Solution

Migrate Sitecore 9 to Azure PaaS with one-click deployments for infrastructure and application.

Switch worked collaboratively with Teachers Mutual Bank Limited to upgrade and migrate five websites onto Sitecore’s secure, cloud-hosted content management and personalisation platform. It was achieved with a combination of digital best practice, state-of-the-art technology, highly-skilled engineers, and an agile approach to development. Superior content with optimised experiences can now be delivered to the bank’s customers easily, all deployed into the cloud at the click of a button.

Result

Switch delivers a powerful digital platform by combining a Sitecore upgrade, PaaS migration, and one-click deployments.

A Sitecore upgrade running on powerful cloud-based PaaS infrastructure has enabled Teachers Mutual Bank Limited to achieve a greater level of digital maturity. It can now deliver content at the click of a button, to its customers wherever they are, while taking maximum control of its digital assets and infrastructure.

“When looking for a Sitecore Implementation Partner, we wanted a partnership with an organisation of proven experience and excellence. Switch is a Sitecore expert, one that understands the platform and helped us realise meaningful business benefits. We’re looking forward to all that will be gained from our upgraded Sitecore platform, and appreciate all the assistance provided by Switch.”

Edith Vilhem, Head of Digital at Teachers Mutual Bank Limited
Visit the Teachers Mutual Bank Website

Visit Firefighters Mutual Bank Website

Visit the UniBank Website
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