Senior Digital Project Manager

We’re looking for someone with strong digital experience and who is customer success focused.


It’s an exciting time at Switch with significant growth in our team and new business, so we’re looking for a senior digital project manager to deliver excellence for our customers.

  • Help drive an industry best platform even further with your own ideas!
  • Work with a super talented Sitecore Platinum team
  • Build on your experience across Sitecore XP, Experience Commerce, Content Hub and Cloud

About the Role

This is an excellent full-time opportunity for a senior technical digital project manager with plenty of Sitecore experience, enthusiasm and drive to achieve exceptional end-to-end outcomes for our customers. You’ll be in an enviable role, working with a very talented and highly skilled team of professionals to deliver well thought out and executed digital solutions.

As a client facing role, you will work through all phases of the project with external and internal stakeholders, taking the project from conception to launch.

Essential Requirements of the Role

For your application to be considered, your resume will need to illustrate the following:

  • Experience delivering enterprise level projects
  • Have strong technical capabilities
  • Strong knowledge of JIRA & Confluence (Administrator level)

Candidates without the above essential requirements will not be considered for the role.


  • Gathering project requirements from customers, supporting their requests and translating into proposals / strategies
  • Project estimates and scoping the best solution
  • Creating the suggested IA & UX
  • Wireframing in Axure
  • Project plans and working with the project management team in prioritising weekly, fortnightly and monthly production schedules
  • Briefing your design, build and development teams at the commencement of each project, clearly communicating project strategy / objectives
  • Communication of milestones with the team and our clients via scheduled work-in-progress meetings
  • Successful delivery of solutions to brief
  • Meeting budgetary and timeframe constraints on each project
  • Strong customer relationships with a positive, can-do attitude
  • Facilitating these objectives through our online project management tools (JIRA, Confluence & Portfolio)

We’re looking for the kind of person who can impress the socks off our clients while delivering well thought out and polished solutions.


  • Past employment in a web based agency no less than 3 years
  • Delivery of web based projects (which have been developed around a content management system, ideally Sitecore)
  • On-going client relationship management experience
  • Past experience in gathering clients requirements and delivering concise specifications
  • Experience in solution design (information architecture, wireframing etc)
  • Strong problem solving skills and initiative for continuous improvement
  • Ability to manage multiple priorities and projects
  • Clear capacity to create and manage project plans and schedules
  • Excellent English communication skills (both written and verbal)
  • Strong attention to detail
  • University or TAFE level equivalent is desirable

Soft Skills

  • Fantastic problem solving skills with the capacity to remain flexible in an agile environment
  • Extremely effective communicator, translating customers requirements into clear objectives for the team
  • Have a very strong understanding of current online trends and a passion to see them implemented for our clients
  • Admired for your ability to build and maintain strong relationships with the capacity to build respect as you lead by example
  • Driven to help others continually develop and succeed
  • A firm understanding of web information architecture and web design principles
  • Have a strong sense of meeting customers expectations and can carefully balance multiple projects with different priorities

Let’s get started

If this role sounds like the perfect opportunity and you’re interested in joining our growing team, please apply by sending a copy of your CV and cover letter outlining:

  • Why you should make it onto our shortlist for an interview.
  • A key project that you’re super proud to have delivered.
  • Salary expectations (including super) and possible commencement date.

This position is based in our Sydney office at 9 Hunter Street, Sydney NSW 2000.

Applications are open to Australian residents only. Recruiters please do not contact us in relation to this role. All applications are treated as highly confidential.

Switch has been globally recognised winning the Ultimate Sitecore Experience Award for the Most Sophisticated Implementation in 2020.
Read more Experience Awards 2020 Winner

Switch acknowledges the Traditional Custodians of the lands where we live, learn, and work and we pay our respects to their Elders past and present.

Level 6
9 Hunter Street
Sydney NSW 2000
Phone +61 02 8188 5959
Level 2
696 Bourke St
Melbourne VIC 3000
Phone +61 03 8566 8819
New Zealand
11-19 Customs Street West
Auckland 1010

Phone +64 9 887 4657
8 Cross Street
Singapore, 048424

Phone +65 3106 4217
ABN 15 120 572 750   ·   © 2021 Switch

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