Awards and Press

Switch Team Named Sitecore MVPs in 2024

Switch's CEO, Steve Nelson and Senior Sitecore Consultant, Dua'a Abu Gharbieh have been named as Sitecore Most Valuable Professionals (MVP) for 2024.

Switch Appoints Mark Wiseman as Technical Director

Switch, an award-winning digital agency, has announced the appointment of Mark Wiseman as its Technical Director. Mark will be responsible for leading the Switch team of technical specialists to deliver quality and truly engaging experiences for all customers using Sitecore composable technologies.

Bridgestone accelerates to a composable customer experience

At Sitecore DX 2023 Sydney, Bridgestone's Digital Manager Alison Davies, along with Jon Holcombe, General Manager at Switch, a Sitecore Solution Partner, gave a sneak peek at Bridgestone's first new site due to launch in December. Here's what they shared.

Switch recognised with a 2023 Sitecore Experience Award

Switch, a multi award-winning digital transformation agency and Platinum Sitecore Enterprise Solution Provider Partner has been awarded a 2023 Sitecore Experience Awards (SEA) Honourable Mention along with partner, Frasers Property Australia, for its work on their corporate website transformation.

Switch recognised in Australia's International Good Design Awards for Excellence in Design and Innovation.

Switch, a multi award-winning digital transformation agency, has received a prestigious Good Design Award Winner Accolade in the Digital Design category for their work with Frasers Property Australia. The entry was selected from 900+ design projects, recognised for outstanding design and innovation.

Customer Experience Needs To Be Everyone's Business

Delivering consistently outstanding CX calls for ongoing, company-wide commitment and collaboration.

From the board to marketing, operations, product and IT teams, every stakeholder across the organisation plays a pivotal role in ensuring the success of CX initiatives.

Working in Harmony Why Aligning Brand Customer Experience Is Critical in 2023

In this guest post, Matt Yuen, head of experience design at Switch, says money you invest in building a positive image for your brand and business is wasted if your CX isn't up to scratch.

Switch Team Named Sitecore MVPs 2023

Sydney, 1 February 2023 - Switch, today announced that Steve Nelson, CEO and Dua'a Abu Gharbieh, Senior Sitecore Consultant have been named a Most Valuable Professional (MVP) in the Ambassador category by Sitecore^®, a global leader in end-to-end digital experience management software.

CMO's Top 10 CX Predictions for 2023

Businesses, marketing and CX leaders, vendors and analysts share their top CX predictions for the new year. While there's no doubt experience is the critical component to retaining customers and exhibiting respect, it's clear the bar will rise even higher in terms of how experience needs to be delivered in 2023.

21 Digital Marketing Predictions for 2023

CMO has collated the opinions of marketing chiefs, agencies, industry thought leaders, adtech, martech, media players and more to bring you an assortment of hefty digital marketing predictions.

Five Pillars To Sustain Your Digital Maturity Journey

There's a growing body of evidence that shows CX plays a critical role in attracting and retaining customers. For many businesses, it's their secret sauce; the chief factor that differentiates their brand from those of their competitors.

Switch and Housing Industry Association recognised as a 2022 Sitecore Experience Award winner in APJ

The Sitecore Experience Awards (SEAs) recognise Sitecore customers who have transformed their organisations in innovative and impactful ways. The SEAs are awarded to Sitecore customers and their partners whose entries clearly demonstrate their Sitecore solution is delivering ground-breaking customer experiences and great overall value to their business.

How Customer Journey Mapping Can Help Your Digital Investment Pay Off

In this guest post, Jonathan Holcombe, head of digital strategy at Switch, says too many businesses pour money into information communication technologies (ICT) projects without taking their customers into account.

10 Minute IT Jams - An Update From Switch

ITechDay's 10 Minute IT Jams provide sharp, to-the-point insights into emerging and established technology companies that operate in the Asia-Pacific region.

Exclusive: Experts Outline Wishlist for National Jobs and Skills Summit

Dynamic Business and Bass Public Relations collaborated to compile expert comments ahead of the National Jobs and Skills Summit, which will be held in Canberra.

How To Improve Your Martech Assessment Game

CMO spoke to marketing technology integrators, consultants, experts and analysts to better understand the considerations necessary when assessing martech platforms and how to deliver better martech returns.

The Next Generation Will Usher In a New Wave of CX

In this guest post, Matt Yuen, head of experience design at Switch says the next generation will be much more demanding of CX and brands need to be readying for the change now.

Switch, Sitecore Partner To Launch New Initiative That Accelerates Digital Transformation

Sydney, Australia - Sydney-based digital agency Switch has partnered with digital experience management software Sitecore to launch a new composable digital experience initiative, aimed at helping companies align and accelerate their transformation agenda.

Switch Celebrates Sitecore MVP Award 2022

Switch is excited to announce that Steve Nelson and Dua'a Abu Gharbieh have been recognised as Most Valuable Professional (MVP) Ambassador by Sitecore, the global leader in digital experience management software. Steve and Dua'a were two of only 63 Ambassadors worldwide to be named a Sitecore MVP this year.

Sydney-Headquartered Switch Upgrades the Housing Industry Association's Sitecore System

The Housing Industry Association (HIA) has tapped Sydney-headquartered Switch to upgrade its Sitecore customer experience management platform to kick off its digital transformation efforts.

Case Study: HIA Bolsters Customer Acquisition With Marketing Platform Upgrade

Streamlining digital tools and a more mature approach to the Housing Industry Association's digital focus will allow the organisation to scale more quickly, freeing it from the constraints of its over-reliance on a face to face mode of operations.

Yasss Part Two of the BT Awards 2021 Shortlist Is Here

Part two of the B&T Awards 2021 shortlist has arrived, so let's just start by giving a big congrats to all the finalists!

HIA Website Overhaul the First Step to Digitising the Business

Bricks and mortar are going ever more digital as the Housing Industry Association's (HIA) traditionally face-to-face membership business model transforms off the back of a website overhaul.

Pivotal to the residential building industry, the 75-year-old HIA wanted to give its site's 20,000 members, potential members and anyone with an interest in home building a central, personalised digital experience with strong ecommerce services and marketing automation based on user data.

AU's Housing Body Partners With DX Agency Switch To Refresh Digital Portal

Sydney, Australia - Housing Industry Association (HIA), the largest residential building organisation in Australia, has partnered with digital customer experience agency Switch which is also an implementation partner of DXP Sitecore, to overhaul its suite of web-based content platforms and provide a connected digital experience to its member businesses across the country.

Australia's Housing Industry Association Modernises DXP With Sitecore

Housing Industry Association (HIA), the largest residential building organisation in Australia, has partnered with award-winning Platinum Sitecore Implementation Partner, Switch, to overhaul its suite of web-based content platforms and provide a connected digital experience to its 20,000+ member businesses across the country.

Switch Appoints Matt Watson to Technical Director

Switch, an award-winning digital agency, has announced the appointment of Matt Watson as its technical director.

Watson joins Switch at an exciting time as the business focuses on its growth strategy and bringing the best talent in the market to deliver exceptional outcomes for customers

Switch Wins an Award for Design Excellence in Australia's International Good Design Awards

Sydney, Australia - 12 October 2021 - Switch, a multi award-winning Sitecore Platinum Implementation Partner, has received a prestigious Good Design Award Winner Accolade in the Design Strategy category for their work with Housing Industry Australia (HIA). The entry was selected from a record 933 design projects, recognised for outstanding design and innovation.

Switch & Frasers Property Australia Have Been Recognised at the Sitecore Experience Awards

Sydney, Australia - 6 October 2020 - Switch, a multi award-winning Sitecore Platinum Implementation Partner, has been recognised at the Sitecore Experience Award (SEA) in the "Most Intelligent Content Optimisation" category for their work with Frasers Property Australia, receiving an Honourable Mention award.

Switch Hires New MD

Platinum Sitecore implementation partner Switch has hired Andrew Davenport as its new managing director.

Davenport comes to Switch with more than 15 years of experience leading digital businesses in Australia and the UK, and was previously the managing director of The White Agency and Valtech Australia.

Move and Win Roundup: Week of October 4, 2021

Technology provider Switch appointed Andrew Davenport as its managing director. Davenport was previously the managing director of The White Agency (later WhiteGrey) and Valtech Australia.

Switch Announces Sitecore MVP Awards

Switch is excited to announce that Dua'a Abu Gharbieh, Nick Jones and Steve Nelson have been recognised as Most Valuable Professionals (MVP) by Sitecore, the global leader in digital experience management software.

Coates Hire's Digital Transformation Initiative With Switch Rewarded With Global Sitecore Ultimate Experience Award

Switch, a Sydney-headquartered, multi-award-winning Platinum Sitecore Implementation Partner, has announced that its partnership with Coates Hire, Australia's leading equipment hire and solutions company, has won one of five 2020 Sitecore Ultimate Experience Awards globally for transforming Coates Hire's digital customer experience.

Coates Hire's Digital Transformation Initiative With Switch Rewarded With Global Sitecore Ultimate Experience Award

Switch and Coates Hire won the 'Most Sophisticated Implementation' Ultimate Experience Award category for its work in deploying Sitecore's digital experience software which resulted in Coates Hire, creating a seamless customer experience with complete B2B and B2C functionality. The swift move to implement digital transactions has improved hire services and functionality, while enabling Coates Hire to lower costs, expand its customer base and deliver a better return on investment to the business.

Sitecore Announces 2020 Ultimate Experience Award Winners

SAN FRANCISCO, Oct. 28, 2020 /PRNewswire/ -- Sitecore^®, the global leader in digital experience management software, today announced the 2020 Sitecore Ultimate Experience Award recipients. Selected from the 20 winners of the 2020 Sitecore Experience Awards (SEA) announced last month, this year's awards further recognize five brands from around the globe whose digital transformations have elevated the customer experience.

Switch Achieves Asia Pacific and Japan's First Sitecore Experience Commerce Specialisation Status

Sydney, 8 October 2020 - Switch, a Sydney-headquartered, multi-award-winning Platinum Sitecore Implementation Partner, has announced that it has successfully earned the first Sitecore^® Experience Commerceâ„¢ Specialisation status in the Asia Pacific and Japan region (APJ).

Switch Achieves APJ First With New Sitecore Partner Status

Switch, a Sydney-headquartered company, has earned the first Sitecore Experience Commerce Specialisation status in the Asia Pacific and Japan region.

Switch was awarded the accolade based on the company's ability to deliver successful Sitecore Commerce Experience customer experience solutions at scale across dozens of projects, as well as its investment in recent years in Sitecore technical training and certification.

Switch Wins Sitecore MVP Award

Switch is excited to announce that Nick Jones has been named a Most Valuable Professional (MVP) by Sitecore, the global leader in digital experience management software. He was one of only 19 in Australia to be named a Sitecore MVP this year.

Switch Announces Platinum Sitecore Implementation Partner Status

Switch have been recognised for their outstanding work by being named a Platinum Sitecore Implementation Partner.

Platinum Partners are recognised for their deep knowledge of Sitecore, thought leadership and best practices in delivering flawless customer experiences at scale.

Coates Hire Weighs Acrow Props With Load Sensing IIoT

Coates Hire is hoping to augment some of its million-plus hirable assets with industrial internet of things (IIoT) telemetry as part of a long-running digital transformation.

Sitecore MVP Announcement

Switch team members have been recognised as globally elite digital professionals with MVP appointments from Sitecore, the leader in experience management software.

Sitecore Gold Implementation Partner

Switch are proud to announce that we've been recognised for our outstanding work with the Sitecore Experience Platform as a Gold Sitecore Implementation Partner.