Services

We combine creative and technical expertise across a select range of services in-house to maximise value and deliver your customers the best possible experience online.

Switch is a user experience focused digital agency that uses flawless design to deliver a truly engaging experience to our client's customers. Our range of services have been selected to ensure that we remove project risks so you can reach the highest possible return on your digital investment.

Our team has been built around talent and collaboration with open minds via a mix of designers, builders, developers, strategists, digital marketers and account managers. We pride ourselves that all of these skills are under one roof, we don’t outsource - so the people you speak with are the ones doing your work.

Digital Strategy

Before we start pushing any pixels around, we invest time into establishing the digital strategy for your project. This allows us to create a clear picture of the universe that we can all work towards achieving. This is such a critical phase of any project as it mitigates risks and ensures clarity around deliverables.

  • Strategy, Scoping & Project Management

    By dedicating the early phases of any project to strategy and scoping ensures that the management of your solution goes smoothly and everyone's expectations are met.

  • Functional Specification

    Our experienced team can clearly and accurately describe the essential technical requirements of your project so there are no nasty surprises down the track.

  • Wireframing

    We provide digital wireframing on projects to make it easier to see all the moving parts of your project tie together. It also makes it super easy to gather feedback and approvals.

  • Hosting

    Making sure that your solution is there when a customer requests it is essential, so whether that’s a dedicated hosting environment or in the cloud, we can help.

Design & Build

Striking that careful balance between brand and brilliance is the enviable task of our talented designers and builders. Delivering inspirational interfaces that not only represent your brand accurately, they’re adept at ensuring your customers have a fantastic experience, regardless of the device they’re on.

  • Information Architecture & User Experience

    An intuitive IA can turn complex workflow into beautifully simply interfaces. Combined with a strong UX, your customers will have the best possible experience online.

  • Conceptual Design

    The accurate representation of your brand online is critical in meeting or forming a customer's impression of your business across desktop, tablet and mobile.

  • HTML5 & CSS3

    Crafting designs that are beautiful need to be translated into HTML & CSS that will work flawlessly across platforms and devices - that’s why our solutions meet web standards.

  • Responsive

    Our responsive website solutions have considerable benefits deliver your customers a convenient way to access your solution and provide you with stronger SEO opportunities.

Application Development

We get our kicks from making systems that are beautifully simple, make your work quicker, easier and more efficient. The biggest chunk of any project is generally spent on designing and developing custom online business systems for SME’s, blue-chip corporate clients or shiny new start-ups.

  • Backend Web Development

    What’s critical about backend web development is that it is super easy to use while the application itself does all of the heavy lifting, making you efficient and saving time.

  • API Integrations

    At Switch we love APIs, we know it sounds cheesy but anything that makes your life easier and delivers customers an awesome experience has our vote.

  • eCommerce Integration

    Connecting with customers via a bulletproof eCommerce integration will allow you to easily transact online. Needless to say we’ve worked with most payment gateways.

  • Content Management Systems

    Our experienced team has deployed hundreds of CMS solutions using a range of platforms including Sitecore, Umbraco and SwitchBack.

Support

It’s always super exciting to see a project go live, but the job doesn’t end there. Our team offers several levels of support to ensure that your website continues to maximise opportunities for your business and meet your customer's needs.

  • Research & Analytics

    Taking an in-depth discovery at the commencement of your project should continue after launch, constantly evaluating demographics, audiences and competitors.

  • Online Marketing

    Once you’ve created something special, it will be essential to let everyone know. Several integrated strategies to drive traffic and conversion include social, SEO, SEM and SMM.

  • Monitoring & SLAs

    We provide several monitoring services to ensure that your solution and code-base are working to the best of their ability. Our SLAs ensure someone is there when you need it.

  • Future Design & Development

    We pride ourselves on the scalability of our solutions. By not painting you into a corner, we can easily build upon strong foundations to deliver on future objectives.

How Can We Help You?

Get in Touch with Switch